Our content is intended to be used for general information purposes only. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. It impacted me and my family mentally a lot.ĬonsumerAffairs is not a government agency. I would be happy If Costco would have told me that we can't deliver due to any reason OR informed me well in advance that there is a problem with my delivery so I can prepare myself. All this put me and my family under so much stress and frustration. With this worst experience from Costco delivery, we couldn't enjoy our new home. My credit card was charged and bill was generated. At the time of delivery, Refrigerator was cancelled by Costco and money was refunded on the day of delivery after 40+ days of order. What will I dry? I don't have washer to wash my clothes. It's common sense that, what someone will do it with a dryer if there is no washer. The delivery guy brought it only one time and that was Dryer. June 28: I had full hope this time as well because I had an automated voice call confirmation from Costco about delivery and text messages. I was promised in an email that the delivery will be done on June 28. The frustrating part is nobody was telling about the delivery updates and I came to know only when I called them. When I called the logistics, I came to know that there was some disruption at the main center and my items will be delivered with a new date. My kids didn't have proper food and milk for many days. I had ordered groceries in bulk to keep in refrigerator but most of them got spoiled. June 22: I had full hope, the appliances would be delivered but it didn't. Me and my family with two young kids lived without a refrigerator till this date. It got rescheduled for June 22 with no reason. June 19: Again, no email, no communication about delivery rescheduled. Then, I got a new delivery date which was June 19. Due to not having the refrigerator, most of the freshly cooked food got spoiled due to weather temperatures. June 8: The items were not delivered on June 8 and they didn't even informed me about it until I called them. I moved to my new home on June 7 and did my housewarming on June 9. May 21: I ordered an LG Refrigerator and Washer/Dryer for my new home with a scheduled delivery date of June 8 which is right before the housewarming of the new home.
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