![]() ![]() Try to update your Chromecast or factory reset your Chromecast, and then see if you can set it up and connect it to Wi-Fi. ![]() Update or reset your Chromecast if necessary: If you’re unable to complete the setup process, or your Chromecast LED blinks red or orange, it may have an internal fault.Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mo. Reset your modem and router, and check to see if the Chromecast can connect. Here are some steps we recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Even if other devices connect just fine, like your phone or laptop, an issue with your network hardware may be affecting your Chromecast. Address network hardware problems: There may be an issue with your modem or wireless router.Use an HDMI extension cable to reposition your Chromecast, remove as many obstructions as you can, and consider repositioning the router. If that's the case, try to improve your Wi-Fi signal. Fix signal strength problems: If there are any obstructions between your Chromecast and your wireless router, your Chromecast will have trouble connecting to the Wi-Fi network.Chromecast (2nd gen), Chromecast (3rd gen), or Chromecast Ultra. When the LED light turns solid white, release the button, and the Chromecast should then reset. If you have an outdated Google Home app, it may fail to set your Chromecast’s Wi-Fi connection. While the Chromecast is plugged into the TV and powered, press and hold the button on the back of the Chromecast. Update the Google Home app: Make sure the Google Home app is up to date on your phone or tablet.Try switching the USB cable, power adapter, or both. The USB cable may be defective, or you might have a broken charger. Ensure the device has adequate power: If you have intermittent connectivity issues, or the LED light doesn’t remain on and white all the time, you could have a power issue.If the Chromecast is blinking white or another color, you will need to address the problem. If the LED isn’t on, the Chromecast isn’t on, or the Chromecast is broken. Check the basics: Make sure the Chromecast is plugged into the wall and powered on. ![]()
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